ITPrepare provides the real exam dumps and the latest practice questions to make sure that you can prepare for your IT certification exam(s) well, then you can pass your wish exam(s) on the first attempt. It is highly recommended to test the free dumps online yourself before purchasing the full version of the exam dumps. The free dumps we share online are free of cost, which will help you test the quality of the perfect exam dumps of ITPrepare.

We ITPrepare always provide you with the perfect exam dumps to guarantee that you can pass your wish exam(s) successfully. To increase your confidence, we have “Money Back Policy” for you. In case you prepare for your IT certification exams with the real exam dumps and the latest practice questions of ITPrepare, and you do not pass your exam(s) successfully, we will refund your full payment.

However it should be noted this “Guarantee” page of ITPrepare that is to make sure that the ITPrepare products do not contain any flaws in them, and we deliver what is promised. It is obvious that we cannot be held responsible for mistakes committed by the candidates, for example, not attempting the exam. Hence, in order to save ourselves from fraudulent refund claims and to serve our loyal customers perfectly, we have created a policy in this regard and we would like to share it openly with all our customers and visitors because it is for your own best interest.

The Process OF Payment Refund:

The process of payment refund is quite simple and we will require the following information from you:

  • Send us a scanned copy of the “Examination Registration Information” in the certification exam i.e. we need to know that when you registered for the exam.
  • Send us a scanned copy of your Result/Score Report.
  • Order number of products purchased from us.
  • Name and Payment method
  • For refunds, our email: [email protected]

We will check all the above information and give the refund. Normally, the refund will be completed in 7-10 working days.

Payment Refund Policy:

In order to save ourselves from scammers and continue this Money Back Guarantee for loyal customers, we do want to make sure that:

  1. The candidate prepared for the examination and spent at least 7 days studying our exam dumps.
  2. The candidate didn’t skip the examination due to personal problems.
  3. You have purchased the product from ITPrepare within the last 30 days.
  4. Retired exam. (For customers who use our current product to attend the exam which is already retired.)
  5. The refund policy is only for the purchase fee, not including the exam fee.
  6. The refund must be linked to the exam(s) you failed. For example, if you purchased two or more exams from ITPrepare, but only one exam failed, we only refund the money for this failed exam, not including the other exams in the same payment.
  7. The full refund policy of ITPrepare does not apply to some special vendors (such as Microsoft, Huawei, Salesforce, DELL EMC, and Fortinet), because these vendors change their exam questions frequently. If you fail these vendors’ exams, you can choose to get the update or change to another two exams for free.

For the above cases and some others which do not appear but are involved with the guarantee policy, ITPrepare ( reserves All Rights for the explanation regarding Claims.