Comprehensive PC-BA-FBA-20 Exam Questions: Best Preparation Materials For Success

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BCS Foundation Certificate in Business Analysis V4.0 Certification is available to validate your understanding of business analysis. It also helps you support change, and improve business processes. To help you pass the PC-BA-FBA-20 exam to earn this certification, we have comprehensive PC-BA-FBA-20 exam questions with precise answers for learning. Those BCS PC-BA-FBA-20 exam questions come in a pdf file. The PC-BA-FBA-20 exam questions are particularly popular because they are easy to read for offline exam study. Quit worrying about your PC-BA-FBA-20 exam preparation and start your BCS Foundation Certificate in Business Analysis V4.0 certification exam preparation with all the comprehensive PC-BA-FBA-20 exam questions provided by ITPrepare.

BCS Foundation Certificate in Business Analysis V4.0 PC-BA-FBA-20 Free Demo Questions

Page 1 of 6

1. What does a force-field analysis consider?

Forces for and against business change.

Forces in the competitive environment

The financial strength of the company.

The power of external suppliers

2. An entity type is a template for its entity occurrences.

Which of the following is a template for objects?

A class.

A use case.

An operation

An actor.

3. In which stage of the business analysis process model would the business analyst produce a business case?

Evaluating the options.

Analysing the needs

Defining the requirements.

Considering perspectives.

4. An airline wishes to assess the punctuality of its flights.

What type of business activity would do this?

An enabling activity.

A controlling activity

A planning activity

A monitoring activity

5. Which investigation technique is supported by use case’ descriptions?

Scenario Analysis.

Questionaires.

Document Analysis

Interviewing.

6. Which of the following is considered by the Boston Box?

Power/influence.

Impact.

Market share

Gross profit

7. Which of the following would BEST be managed with the keep satisfied" stakeholder management strategy?"

Those with high power/influence and no interest in the project.

Those with high power/influence and some interest in the project.

Those with some power/influence and high interest in the project.

Those with some power/influence and some interest in the project.

8. Which of the following BEST describes the cause of a bottleneck in a business process?

A step where one actor passes the process to another actor.

A mismatch between the capacities of related process steps

An unnecessary step or steps in a sequence of process steps.

A number of related steps that are carried out by different actors.

9. The table below shows the costs and savings associated with a project.

In which of the following years does the project break even?

Year 2.

Year 3.

Year 4.

The project does not pay back within the four year period

10. Which of the following diagrams helps the business analyst to document a range of issues that have been uncovered about a business situation?

The rich picture.

The 'to be' process model.

The business activity model

The use case diagram.

Page 2 of 6

11. Who is the target of the value proposition?

The Supplier,

The Sponsor.

The Customer

The Competitor.

12. Which of the following only includes explicit corporate knowledge?

Skills, values, communities of practice

Job descriptions, tasks, targets.

Culture, norms, historical data.

Style guides, procedures, processes

13. Which of the following is an example of ‘Individual Tacit Knowledge’?

Culture.

Process.

Norms.

Intuition.

14. Which stage of Isaksen and Treffinger’s creative problem-solving model is concerned with analysing the opinions and concerns to identify how information can be quantified?

Mess finding.

Data finding

Problem finding.

Idea finding

15. An analyst investigating a sales system wishes to ask questions about how a customer order form is completed in the current system.

What investigation technique is the analyst using?

Activity sampling.

Protocol analysis.

Document analysis

Structured observation

16. Which category of activities should be identified first when developing a ‘Business Activity Model’ (BAM)?

Enabling.

Planning.

Doing.

Monitoring.

17. Cars, trucks and motorbikes are all types of vehicle.

What structure could be used on a class model to model this

Generalisation

Association class

Exclusivity relationship

The <> construct

18. Which of the following diagrams explicitly shows the sequence of tasks?

A swim-lane diagram

A use case diagram.

A business activity model.

A class model.

19. What are business case development, subject matter expertise and procurement all examples of?

Behavioural skill competencies required by business analysts.

Business knowledge competencies required by business analysts.

Technique competencies required by business analysts.

Personal knowledge competencies required by business analysts.

20. Which of the following represents the total cash flows of an investment, over a period of time, adjusted to reflect the time value of money?

The Internal Rate of Return.

The Time to Payback.

The Net Present Value.

The Return on Investment.

Page 3 of 6

21. It is claimed that a new system will bring improved job satisfaction to employees.

How should this improved job satisfaction be classified?

As a tangible benefit.

As an intangible cost.

As a tangible cost.

As an intangible benefit.

22. The requirements catalogue documents the business user or users who requested the requirement.

Which heading in the requirements catalogue template would this information be recorded?

Owner.

Justification.

Author.

Source.

23. Which of the following lists includes only activities that are defined as support activities in the value chain?

Firm infrastructure, service, marketing and sales.

Inbound logistics, outbound logistics, operations.

Procurement, technology development, human resource management.

Service, procurement, firm infrastructure

24. The term CATWOE provides a framework for defining and analysing business perspectives. In a project, which letter of CATWOE should be first understood by the business analyst?

The Owner.

The Customer.

The Weltanschauung or world-view.

The Actor

25. When undertaking business system modelling how many Business Activity Models’ (BAM’s) are initially produced?

One for each system under consideration.

One for each CATWO

One for each Actor

One to reflect the perspective of the Owner.

26. A business analyst wishes to show that a company wants to store information about different types of product. Some attributes are common to every product (for example; product name) but other attributes only apply to certain product types. For example, product material only applies to accessory products.

Which of the following constructs could the business analyst use to represent this on a class model?

An association class.

A many-to-many multiplicity.

A generalisation structure

An <> structure.

27. What does the M stand for in MoSCoW?

Mission.

Must have.

Management.

Mandatory.

28. Which of the following actions could sustain business change?

Develop the coaching skills of selected staff members.

Establish clear benefits for selected, powerful stakeholders.

Retain the previous system and its associated processes

Ensure that improved staff performance is not rewarded

29. Which of the following is NOT an example of a generic stakeholder group?

Regulators.

Competitors.

Testers.

Employees.

30. When is the self-esteem of individuals affected by a change process usually at its lowest?

At the end of the change process.

At the start of the change process

At all points during the change process.

In the middle phase of the change process.

Page 4 of 6

31. In which stage of the requirements engineering process are requirements checked to see whether they are well formed and SMART?

Requirements management.

Requirements documentation.

Requirements analysis.

Requirements elicitation.

32. Which of the following is an advantage to the host organisation of using an internal consultant to conduct a business analysis project?

They will have a broad business perspective.

They will be familiar with the host organisation.

They will only be paid when they are needed.

They will have a dispassionate view of the host organisation.

33. Who should be defined as the owner of a risk?

The person who documented the risk in the risk register

The person who identified the risk in the initial requirements analysis.

The person responsible for defining the probability of the risk.

The person best placed to take the necessary counter-measures to the risk

34. What is the business analyst doing when he or she compares the BAM with the current business situation?

Conceptual modelling.

Analysing perspective

Gap analysis

Defining CATVVO

35. Which of the following statements about business activity models (BAM) is correct?

A BAM flowcharts the sequence of business events.

A BAM will show who carries out business activities.

A BAM is a model of the organisation s processes.

A BAM will be defined for each business perspective.

36. Which of the following options only includes workshop discovery techniques?

Brainstorming, brainwriting, mind maps

Round robin, post-it exercise, brainstorming.

Rich pictures, mind maps, task scenarios

Stepwise refinement, context diagrams, process models.

37. Which of the following would be an appropriate name for a use case that allows a project manager to allocate resources to a project?

Assign resources

Resource.

Project Manager

Project.

38. In which of the following circumstances is supplier power high?

When switching costs are low.

When there are relatively few customers.

When the supplier brand is powerful.

When alternatives are readily available.

39. 1.What is the business analyst doing when he or she compares the BAM with the current business situation?

Conceptual modelling.

Analysing perspective

Gap analysis

Defining CATVVO

40. Which of the following statements is true?

Shadowing is an effective way of preparing test scripts for user acceptance

Rich pictures and mind maps are used to document the requirements for the IT system

Interviews are effective in building a consensus view and securing agreement from a diverse group.

Ethnographic Studies are concerned with the long term observation of the business environment.

Page 5 of 6

41. Business analysis bridges the gap between which two disciplines?

Business Case Definition and Requirements Analysis.

IT Systems Analysis and Acceptance Testing.

Requirements Analysis and IT Systems Development

Strategic Analysis and IT Systems Analysis.

42. Which ONE model is used for planning the training the support that people need as they adapt to change?

The Concerns-Based Adoption Model.

The Corporate Training Plan

The Capability Maturity Model

The Change Control Process Model.

43. Which stage of the requirements engineering process precedes requirements validation?

Requirements elicitation

Requirements analysis.

Requirements management.

Requirements documentation

44. Which of the following BEST describes the term value proposition?

The net present value of a proposed project.

The value that a product or service offers to customers.

The proposed value of benefits in a cost-benefit analysis.

The value of the Internal Rate of Return of a project

45. As part of an investigation, a business analyst has asked a business user to keep track of the actual tasks they carry out over a period of time.

What is this investigation technique called?

Shadowing.

Prototyping.

Special purpose records.

Activity sampling.

46. One of Porter’s five forces explicitly considers industry competitors.

Which of the following is the Key Focus’ of this force?

A Competitor’s external marketing campaign

The products offered by Competitors

Rivalry among existing Competitors

The market share of known Competitors.

47. What are subsequent changes subject to once a requirements document has been signed off?

Requirements verification

Requirements documentation

Requirements validation

Requirements management

48. Why should requirements be SMART?

To ensure that the requirement supports business objectives.

To ensure that the requirement is intelligently expressed.

To ensure that the requirement is well formed.

To ensure that the requirement is graphically modelled.

49. Which of the following statements is TRUE?

Improving the business process is concerned with removing problems identified in the AS-IS process.

Introducing bottlenecks is an important principle of business process re-design.

It is not permissible to show decision diamonds on a swim-lane diagram.

Processes cannot be improved by changing the sequence of activities alone

50. A requirement has been identified as beneficial. It will be included in the system if it does not take too long to deliver or cost too much.

How would this requirement be prioritized in the MoSCoW classification?

As a ‘M’.

As a ‘C’.

As a ‘S’.

As a ‘W’.

Page 6 of 6

51. Which of the following may be used as a basis for scripting acceptance tests?

Stepwise refinement

Context diagrams.

Mind maps,

Scenario analysis.

52. Which of the following approaches is the variation of the Waterfall lifecycle that shows explicitly the link between the analysis stages and the testing stages?

V model.

Spiral model

Unified process

Workflow model

53. The senior managers of an organisation recognise that they employ knowledgeable, committed staff.

Under which category of a SWOT will this be recorded?

Weaknesses,

Opportunities.

Threats.

Strengths.

54. An IT department needs to upgrade its hardware to run the new version of an established operating system. The cost of this required upgrade is $2 million. As an alternative, the IT director has suggested that the company should change to a completely different operating system. Although this will cost $6 million, the change will bring many other benefits, including cheaper maintenance costs and increased security.

What is the avoided cost in his proposal?

$2 million.

$4 million

$6 million.

$8 million

55. The following is a list of statements about stakeholders and stakeholder management.

a. A customer can be considered as a stakeholder in a project.

b. A supplier can be considered as a stakeholder in a project.

c. Stakeholders’ positions do not remain static during the life of the project.

d. Communication must not be tailored to each stakeholder in the project.

Which of the following is correct?

Statements a, b and c are correct, statement d is incorrect.

All four statements are correct

Statements a and c are correct, statements b and d are incorrect.

Statements b and c are correct, statements a and d are incorrect.

56. The following is a list of statements concerning investigation techniques

a. Questionnaires are an effective way of developing rapport with the business users.

b. Workshops are an effective way of obtaining user buy-in and acceptance.

c. Protocol analysis involves following a user for a period to find out what they do.

d. Scenarios can be used as an effective basis for the development of prototypes.

Which of the following is correct?

Statements a and c are incorrect, statements b and d are correct.

Statements a and d are incorrect, statements b and c are correct

Statements b and c are incorrect, statements a and d are correct.

Statements c and d are incorrect, statements a and b are correct.

57. When are the acceptance criteria for user acceptance testing defined?

When the deliverables of the system design have been agreed.

When the deliverables of the requirements analysis have been agreed.

When the software has been completed and has passed system testing

When the users have had the opportunity to use the software for a period of time.

58. Which of the following is likely to be an input into the Analysing the Needs’ stage of the business analysis process model?

Shortlist of business options.

Validated requirements document

The business case

Agreed business activity model

59. A business case for a project claims that the new system will provide managers with more time to think creatively about strategic issues.

What would this be classified as in a cost-benefit analysis?

An intangible cost

A tangible benefit.

An intangible benefit.

A tangible cost

60. The entity relationship model below shows the relationship between Customer and Order.

Which of the following business rules is correct?

An order may be placed by many customers.

A customer may place many orders.

A customer may never place an order

An order need not be placed by a customer.

Comprehensive PC-BA-FBA-20 Exam Questions: Best Preparation Materials For Success

Comprehensive PC-BA-FBA-20 Exam Questions: Best Preparation Materials For Success

BCS Foundation Certificate in Business Analysis V4.0 PC-BA-FBA-20 Free Demo Questions

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